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Privacy Policy

Last updated: 02.09.2025

This Privacy Policy describes how Seluné (“we,” “us,” or “our”) collects, uses, and discloses your personal data when you use our services, visit the website seluneskincare.com, or communicate with us (together the “Services”).

By using our website, you agree to the collection and processing of your personal data in accordance with this Privacy Policy.

1. Changes to this Privacy Policy

We may update this policy from time to time, for example, to reflect changes in legal requirements or our business processes. The current version is always available on our website. The date of the last update listed above is binding.

2. Data We Collect

a) Data you provide directly

  • Contact details: name, address, phone number, email

  • Order information: billing and shipping address, payment details, email, phone number

  • Account information: username, password

  • Shopping information: viewed products, shopping cart, wishlist

  • Customer support data: content of your communication with us

b) Automatically collected data (cookies)
We automatically collect information about your usage behavior (e.g., device and browser data, IP address, usage statistics). We use cookies and similar technologies for this. Details can be found in the Wix Cookie Policy.

c) Data from third parties
We may receive information from partners such as Wix, payment processors, shipping providers, or advertising partners.

3. Purposes of Processing

We process your data for the following purposes:

  • Contract execution: orders, payments, shipping, returns

  • Customer support and communication

  • Marketing & advertising (e.g., newsletters, product recommendations)

  • Security & fraud prevention

  • Compliance with legal obligations (e.g., tax record-keeping)

4. Newsletter & Direct Marketing

When you sign up for our newsletter, we use your email address to regularly send you information about products, promotions, and offers.

Registration is carried out using the double opt-in procedure (confirmation via email).

Legal basis: Consent pursuant to Art. 6 (1) lit. a GDPR.

Unsubscribing: You can unsubscribe at any time via the unsubscribe link in our emails or by contacting us at selune.skincare@gmail.com.

After unsubscribing, we will delete your data unless retention is required by law.

5. Analytics and Marketing Tools

Google Analytics
Our website uses Google Analytics (Google Ireland Ltd.) to analyze the use of our website.

  • Your IP address is stored anonymously within the EU/EEA.

  • Data may be transferred to the USA.

  • Legal basis: Consent (Art. 6 (1) lit. a GDPR).

  • Withdrawal: You can disable cookies in your browser or withdraw consent via our cookie settings.

More info: Google Privacy Policy

Meta (Facebook & Instagram Ads)
We use the Meta Pixel (Meta Platforms Ireland Ltd.) to measure the effectiveness of our advertising and enable interest-based advertising.

Meta may link this data with your Facebook/Instagram account.

  • Legal basis: Consent (Art. 6 (1) lit. a GDPR).

  • Withdrawal: Through our cookie settings or your Facebook privacy settings.

More info: Meta Privacy Policy

6. Disclosure of Personal Data

Your data may be shared with:

  • Service providers (e.g., IT, payment processing, shipping)

  • Business and marketing partners (e.g., WIX)

  • Authorities, where legally required

  • In the context of business transfers (e.g., sale, merger)

Transfers of data outside the EU will only take place with appropriate safeguards (e.g., EU Standard Contractual Clauses).

7. Data Retention

We store personal data only for as long as necessary for the stated purposes or as required by law (e.g., tax retention obligations).

8. Your Rights (under GDPR)

You have the following rights:

  • Access to stored data (Art. 15 GDPR)

  • Rectification of incorrect data (Art. 16 GDPR)

  • Deletion (“Right to be forgotten,” Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection to processing (Art. 21 GDPR)

  • Withdrawal of consent (Art. 7 GDPR)

To exercise your rights, please contact us via the contact details below.

9. Data Security

We take appropriate technical and organizational measures to protect your data. Please note that no Internet transmission is completely secure.

10. Minors

Our services are not intended for children under 16. If we become aware that data from minors has been submitted, we will delete it.

11. International Data Transfers

Your data may also be processed outside the EU/EEA (e.g., by WIX, Google, or Meta). We ensure an adequate level of data protection in line with the GDPR.

12. Contact

For questions regarding this Privacy Policy or to exercise your rights, please contact us:

Seluné
Email: selune.skincare@gmail.com
Address: Lassallestraße 1, 68199 Mannheim, Germany

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